Privacy Policy

Privacy Policy

1. Introduction

Dicemade ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you:

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to our newsletter

We may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

We do not store full credit card numbers on our servers.

Information Collected Automatically

When you visit our website, we may collect certain technical data such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referral source

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

With your consent, we may send promotional emails. You may unsubscribe at any time.

4. Cookies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze website traffic

  • Improve user experience

You can control or disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Marketing platforms (if consented)

These parties are required to protect your information.

6. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to certain processing

  • Withdraw consent

To exercise your rights, please contact us.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Dicemade
Email: service@dicemade.com
Address:
Office Tower One, Grand Plaza 625-639, Nathan Road,.
Kowloon, Hong Kong